493 South Main St.
Canandaigua, NY 14424
Dear Valued City Mini Storage Customer,
UPDATE: In an effort to further protect our customers, tenants, and team we will be closing our office effective immediately. By limiting face to face contact we are trying to do our part to reduce the rate of infection in our community.
While we may not be in the office, we will still be fully accessible during normal business hours (Monday-Friday 9-5) via phone or email. When calling or emailing we will respond to your message within the hour. If this is an emergency please call Tim at (585) 314-3021.
Putting our customers first is at the heart of everything that we do at City Mini Storage. Itís been our guiding principle since we first came together 30 + years ago. I am writing to ask for your partnership in keeping our customers and employees safe as New York and the world deal with the challenges posed by COVID-19, or the novel Coronavirus.
Since our customers are our top priority, we ask that during this time all payments are made via online, over the phone, or placed in our drop box conveniently located near the main entrance keypad.
We do ask that payments to the drop box are by check or money order however we will be checking our drop box periodically throughout the day in the case that cash is unavoidable. If paying with cash, please do so during business hours. Please seal your payments in the envelopes provided and if you need a printed receipt please write this on the envelope- emailed receipts will be batched as normal.
We offer a free auto pay service to all of our customers. To get signed up please call the office or follow the payment steps below to pay online and/ or set up autopay.
New unit rentals are welcomed and can be completed via email or paper copy dropped inside the unit for tenant signature and returned to us via drop box.
Thank you for your assistance in doing our part to keep our customers and employees safe and healthy during this time.
City Mini Storage is a locally owned business serving the Finger Lakes Region for over 25 years. Our goal is to provide you with affordable, convenient, and reliable storage for your residential and/or commercial needs. We thank the thousands of customers that have trusted City Mini Storage with their belongings and hope that you too will choose us for your storage needs. We will assist you in making the right storage decision!
City Mini Storage is proud to be a member of: